The Credit Union Difference is built on the foundation of people helping people, which is why we’re always here to help and proud to offer a Financial Relief Program to our members when hardship occurs.

If you’re experiencing the negative impact of a temporary workforce layoff or other financial hardship, please reach out to us and ask about our Financial Relief Program and other options available to help, including:

1. 30-day Loan Deferment. Members with existing Northern Credit Union loans may apply for a 30-day, free-of-charge payment deferment.
2. Refinance or debt consolidation.* Qualified members may apply to refinance an existing Northern loan or loans from other financial institutions.
3. Financial Counseling. Northern Credit Union’s partnership with BALANCE Financial Fitness® allows members to receive assistance on various personal financial management topics, such as creating a budget, debt management and other personal finance matters. Free financial counseling is also available.

People helping people is not just a slogan. It’s something we believe in, and something we live every day.  It is what drives us in service of you and what will always drive our decisions.

Any or all of these elements are available to members and non-members**, so please share these with your family and friends. Additionally, we encourage everyone to contact any other creditors directly for more detailed information about relief programs and terms they may have available.

If you have questions about these programs and your eligibility or other options, please call 315.782.0155, or visit your local relationship center.

* Underwriting guidelines apply. **Non-members must be eligible for membership at Northern or Countryside Credit Union. To view membership guidelines click here.